Mr A.R.Hall. Whitehill Road, Kidderminster
I recently had Epic replace all the windows in my home and would like to tell you of my experience with your firm. My first contact was with Edward, he was punctual, smart and knowledgeable. This is reassuring in this day and age. After measuring up he assured me that a quotation would be put in the post in the next few days and as promised it was. I decided to instruct your company to go ahead with the quote and this is the outcome. The quality of the windows is first class and your window fitters were trustworthy, on time every day and were respectful of my property inside and out. They cleaned up every evening before leaving. I found the efficiency and skill of your staff to be exemplary. The impact of the work on my house is unbelievable, and it looks a totally different property. I feel I have had value for money and a quality of service second to none and will be recommending your company to everyone.
Mr A.W.Pardoe. Great Witley
We have used two other companies in the past and can only say that I wish we had been aware of Epic years ago. The service we recieved was second to none, nothiong was too much trouble they used a computer aided design to show us what the conservatory would look like in both finishes, this really helped us to decide between white or wood grain. We had other quotes from reputable companies but found Epic were value for money. Trust is something that has to be earned and they certainly have earned my trust in value, quality and service. As for the workforce I can only say that the time, effort and skill that they showed was a pleasure to watch, I would not hesitate to recommend them. The conservatory has made the rear of our cottage look impressive as thuough it has alwys been there. It is unusual to be able to say things like this that it may sound false but I only speak as I find.
Mr Jeavons. Queensway, Bewdley.
I just thought I would put pen to paper to say how very pleased I am with the work carried out today. With my new door I no longer have to worry whether old wooden doors will close in the winter. Your fitting team were excellent - polite, friendly and tidy. Jason was excellent
Mr and Mrs Tramontana. Richmond Road, Bewdley.
Please find enclosed final payment. We are very pleased with your products and service. Many thanks.
Mr Moule Clee Hill, Ludlow.
I am writing to express my complete satisfaction with the service and quality of the instillation of your conservatory. At the same time pointing out the qualities of your work force.
Their professionalism and dedication to detail applies to the quality of the finished product. All the tradesmen that came on site worked extreemly hard not wasting a minute - not even stopping for a lunch break, in condiotions of extreem sub zero tempertatures at this alititude is not easy i can assure you. At all time they kept up a good customer relationship which is so important in my view.
Mr and Mrs Simpson. Norton, Stourbridge.
We are extremely pleased with our new doors and windows and will certainly recommend you to friends. We did however get 5 quotes in total and excepted you not on price but because you are a local manufacturer employing local people without the dreaded salesman! We are thinking about a conservatory for next year and would be grateful if you could send some details.
Ms Joyce. Erdington, Birmingham.
I just wanted to let you know how delighted we are with our new windows and door. They are excellent quality and were very professionally fitted and finished. From start to finish I have been very pleased with the experience I've had. All the lads involved were very polite and hard working. I was particularly impressed with their attention to detail and at how well they cleared up when they had finished. They left everywhere spotless, they even polished the glass and vaccumed the decking! On top of all that the price we paid was very fair.
Mrs Baker. Franche Road, Kidderminster
Many thanks for the windows. Nothing was too much trouble for anyone. I will ring you next week for a quote on a front door. Once again many thanks.
Mrs Ivor. Christle Bank, Bewdley.
Please find enclosed a cheque for the remaining balance £14920.00. Our house is now finally finished and I only wish that our kitchen and bathroom suppliers were as fast, efficient and professional as yours. Edward said he would be popping round to take photos. All the best to everyone at Epic.